Returns and Exchanges

  • For everyone's safety, during Covid-19, no returns and exchanges will be permitted.
In a non-Covid-19 environment, our return policy is as follows.
  • Returns and exchanges will not be accepted after 7 days of ship date.
  • Returned items must be in the original condition, with tags attached, and sent via an insured, trackable method within 10 days of original ship date. The buyer is responsible for return shipping fees. The remainder amount due from OriOri to the buyer will be returned after adjusting for shipping fees.
  • Items bought in pop ups/exhibitions can only be returned for store credit. Items purchased with promo codes are final sale and cannot be returned or exchanged.Items purchased with promo coupons may be eligible for store credit or exchange only if the item is defective.
  • Orders shipped internationally are also final sale and cannot be returned or exchanged. Please contact us for measurements if you are ordering internationally and need help with sizing.
  • Promo codes cannot be combined with any other offers, applied to previous orders or store credit.
  • If you received a gift from our store, you may exchange it for other items of equal value or for store credit.

If you would like to return or exchange an item, please whatsapp us on +918800967264.

Please send returns to:
OriOri
1007 Hemkunt Chambers,
89 Nehru Place,
New Delhi -110019